Partner Solution Architect - LATAM (Portuguese/Spa (Hybrid) at Elastic

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Job Description

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.

What is The Role

Are you looking to make a real impact and play a meaningful role in the growth of our company?

The Partner Solutions Architect (PSA) multiplies Elastic's technical reach through partners. An account SA wins one deal at a time. You build technical capability across a focused group of partners (SIs, resellers, MSSPs, cloud providers) so they can source pipeline, win deals, and deliver Elastic on their own.

The role has three pillars: drive partner-sourced pipeline; multiply technical capacity and co-build repeatable solutions.

You will work a defined portfolio of managed partners, each with an agreed technical engagement plan, and be measured on outputs, partner sourced deals, committed engagement plans and published assets, not on activity volume but impact.

Important: Prior presales experience in the software sector is required for this role. It is a sales-aligned position that carries a partner-sourced pipeline target and candidates should plan for up to 40% travel.

What you will be doing

Drive growth with and through partners

Generate approved partner deal registrations, jointly owned with Partner Managers for your territory.
Run partner-tailored sales playbooks on registered deals: qualify the deal shape, support intake and technical scoping, and help partners attach their own services, lifting average deal size.
Accelerate partner-led opportunities, hands-on labs and proofs of concept, in collaboration with account AEs and SAs.
Stays current on competitive dynamics and market trends, equipping partners with sharp "Why Elastic" positioning over competing vendors

Architect of leverage

Own the technical relationships and named champions at each partner in your portfolio; build trusted advisor status with senior technical stakeholders.
Create, commit and maintain a Technical Engagement Plan per focus partner, the technical section of the Joint Business Plan, and run quarterly read-outs with the partner, Partner Manager and other stakeholders.
Deliver enablement and certification roadmaps, accreditations & certifications, that move partners up a defined technical maturity model.
Leads hands-on technical lab workshops across Elastic products, building partner technical confidence and solution fluency

Co-innovate on repeatable solutions

Co-architect solution blueprints and reference architectures with partners, including hyperscalers.
Build reusable demos, sales cards and battlecards partners can run without Elastic in the room; co-publish reference win stories and joint blog posts.
Authors customer-facing content including white papers, blogs, and sales collateral, informed by market trends and deep relationships with partner technical leaders
Supports technical deployments of Elastic in partner labs, demonstration environments, and testing grounds

What you bring

8+ years in technology solutions, practice development, architecture, consulting and/or cloud/infrastructure technologies.
3+ years of pre-sales experience in the software sector, ideally partner-facing: channel, alliances, SI/GSI or MSSP ecosystems.
A one-to-many mindset: you would rather teach ten engineers to run the demo than run it ten times yourself, and you can show where your enablement turned into someone else's win.
Working knowledge of security operations (SIEM, endpoint, cloud security) and/or observability, plus an understanding of AI and semantic search technologies.
Professional experience architecting or operating solutions on AWS, Google Cloud or Microsoft Azure.
Commercial fluency: you can read a deal, discuss services scope and margin with a partner, and translate technical capability into the business case their customer buys.
Excellent communication and presentation skills for technical and non-technical audiences
Comfort with ambiguity and a self-starter's bias to action; you inspire partner teams to work on what is most relevant, not just what is urgent.
Demonstrated ability to stay focused and deliver results amid ambiguity, distractions, and competing priorities.
Comfortable operating both collaboratively across partner and cross-functional teams and independently to execute a plan and deliver results
Skilled at leading through influence, aligning partners and internal stakeholders around shared priorities and goals
Technical experience and depth in at least one Elastic solution area required (AI agents & Search, security operations, or observability); cross-domain fluency across all three is a differentiator
Must be able to travel primarily across the LATAM region to partner offices, events, and conferences, with occasional travel outside the region; approximately 40% travel expected
Fluent in English, Spanish, and Portuguese across written, verbal, and presentation contexts

Bonus Points

Meaningful, demonstratable, experience with AI/ML technologies, including exposure to LLMs, embeddings, vector search, or agentic AI frameworks
Proficiency in at least one scripting or programming language (Python, Bash, or similar) for automation, integration, or demonstration purposes
Prior experience in a technical training, instruction, or curriculum development capacity is a plus

Additional Information - We Take Care of Our People

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

Competitive pay based on the work you do here and not your previous salary
Health coverage for you and your family in many locations
Ability to craft your calendar with flexible locations and schedules for many roles
Generous number of vacation days each year
Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
Up to 40 hours each year to use toward volunteer projects you love
Embracing parenthood with minimum of 16 weeks of parental leave

Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.

We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co. We will reply to your request within 24 business hours of submission.

Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster)

Elasticsearch develops and distributes technology and information that is subject to U.S. and other countries’ export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Syria, or Russia, including the Ukrainian territories annexed by Russia (The Crimea region of Ukraine, The Donetsk People's Republic (DNR), The Luhansk People's Republic (LNR), Kherson or Zaporizhzhia). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic.

Please see here for our Privacy Statement.

Benefits & Perks

Health & Wellness

Health Insurance

Elastic offers health coverage for employees and their families across many locations, with US plans through Anthem or Kaiser fully covered.

Dental Insurance

Dental coverage is provided through Delta Dental as part of Elastic's US health package.

Vision Insurance

Vision coverage is provided through VSP as part of Elastic's US health package.

Health Savings Account (HSA)

Elastic offers a Health Savings Account paired with high-deductible health plan options for US employees.

Flexible Spending Account (FSA)

Pre-tax flexible spending account for healthcare and dependent care expenses, available to US employees.

Life Insurance

Employer-paid life insurance and accidental death & dismemberment coverage is provided to US employees.

Disability Insurance

Short-term and long-term disability coverage is available to US employees.

Mental Health Benefits

Elastic provides emotional support services alongside health coverage as part of its Health and Well-being benefits.

Employee Assistance Program

Confidential employee assistance program services are available for personal and work challenges, including an Elastic-provided employee assistance fund.

Financial

401(k) / Retirement Plan

Elastic offers a 401(k) retirement plan for US employees, with regional retirement plans available in other locations.

401(k) Match

Elastic provides dollar-for-dollar 401(k) matching up to 6% of eligible earnings for US employees.

Equity / RSUs

Every Elastic employee receives RSU grants with default four-year vesting at 25% annually.

Employee Stock Purchase Plan

Employees can purchase Elastic (NYSE: ESTC) stock at a discount through the company's employee stock purchase plan.

Time Off

PTO / Vacation

Elastic provides 20 vacation days a year for US employees and encourages employees to actually use them.

Sick Days

Paid sick days are provided separate from vacation, at 5 days a year for US employees.

Paid Holidays

Elastic observes paid company holidays as part of its time-off package.

Bereavement Leave

Paid bereavement leave is available following the death of a family member or loved one.

Remote & Equipment

Home Office Stipend

Elastic reimburses employees to set up their remote workspace when they join and again after every five years of tenure.

Company Equipment

Elastic provides a custom work station as part of the standard new-hire equipment package.

Family & Care

Parental Leave

New parents receive a minimum of 16 weeks of paid parental leave, alongside family-formation and caregiving benefits. Specific terms vary by region and build on that floor.

Adoption Leave

Elastic provides adoption assistance as part of its family formation benefits.

Fertility Benefits

Family-formation benefits are offered alongside parental and caregiving leave, with terms varying by region.

Caregiver Policy

Professional Growth

Learning & Development Budget

Elastic offers learning and development programs to support skill building and career growth.

Culture & Perks

Volunteer Time Off

Employees receive up to 40 paid hours each year to volunteer with organizations they care about.

Charity Matching

Elastic matches employee charitable donations up to US$2,000 per year, or the local currency equivalent.

Employee Resource Groups

Elastician Resource Groups connect employees across identities and interests as part of Elastic's global community.

Frequently Asked Questions

Is Elastic a remote company?

Yes. Elastic is "distributed by intention" — remote, hybrid, and in-person roles are available so you can work virtually or from one of its global offices. The majority of currently open roles (about 91%) are tagged remote, and Elasticians work across more than 40 countries.

Where does Elastic hire?

Elastic hires in the countries where it has legal entities rather than "anywhere in the world." Recent openings span the United States (its largest hiring geography), the United Kingdom, Canada, Spain, India, the Netherlands, Japan, and 15+ other countries across EMEA, the Americas, and APJ. Eligibility is set role by role in each job posting.

What benefits does Elastic offer?

Benefits include health coverage for you and your family, a minimum of 16 weeks of parental leave, generous paid time off, a 401(k) with dollar-for-dollar matching up to 6% of eligible earnings (US), equity (RSUs) plus an employee stock purchase plan, a reimbursement to set up your remote workspace when you join and again after every five years, 40 hours of paid volunteer time each year, and donation matching up to US$2,000. Specific benefits vary by region.

Does Elastic share salary ranges?

US job postings include explicit salary bands (for example, "$106,900–$169,100 USD"), driven by Greenhouse and US pay-transparency laws, with uplifts for select higher-cost metros. Compensation is geo-based rather than global-parity, and roles are also eligible for Elastic's equity program. Elastic states pay is "based on the work you do here and not your previous salary."

What is Elastic's interview process like?

The process generally runs: application, a 30-minute recruiter screen, department interviews (45–90 minutes), an optional panel presentation, a technical assessment for some roles (60–90 minutes), then a decision and onboarding. Most interviews are conducted virtually, though some may be held on-site.

Who is Elastic a good fit for?

Elastic suits people who thrive in a distributed, written-first culture and want to build search, observability, and security products on the Elastic Search AI Platform. Its published "Source Code" values — like "come as you are" and "distributed by intention" — emphasize flexibility, autonomy across time zones, and inclusion across a workforce representing more than 100 nationalities.