Remote
UK, US +1 more
$160K–$258K
👥People & HR
Early Access — Help us improve! Share your feedback.
We use cookies to improve your experience and measure how our site is used. Learn more.
🚀 We’re on a mission to make money work for everyone.
We’re waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
We’re not about selling products - we want to solve problems and change lives through Monzo ❤️
📍This role can be fully remote | 💰 £34,000 - £40,000 depending on experience + Incentive Awards tied to your performance + Benefits ✨
We are looking for a People Operations Associate to join us for 12 months to provide caregiver cover. This is a fantastic opportunity to step into a high functioning team and keep our core operations running smoothly during a period of leave. Over the next 12 months we will be working on an HRIS implementation so we're looking for someone with hands on experience with HRIS design or systems migrations. Our team creates excellent employee experiences by designing and running reliable core people processes. We enable employees and managers by providing timely, accurate and user-friendly information and we own core People Systems making us the guardians of data accuracy and compliance.
Each day will be different, and you'll learn a lot about the inner operations of how a People team works. The people lifecycle covers everything from the point someone is onboarded to offboarding and everything in between. You’ll support owners of the people lifecycle to make sure we provide the best service to those in our internal community.
🌈 The application journey has 4 key steps
💰 £34,000 - £40,000 depending on experience + Incentive Awards tied to your performance + benefits
📍This role can be fully remote.
⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.
📚 Learning budget of £1,000 a year for books, training courses and conferences
➕ And much more, see our full list of benefits here
If you prefer to work part-time, we'll make this happen whenever we can - whether this is to help you meet other commitments or strike a great work-life balance.
This process should take around 2-3 weeks - your schedule is really important to us, so we promise to be as flexible as possible!
We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here.
Closing date is Monday 2nd November
#LI-TK1
Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2026 Diversity and Inclusion Report and 2025 Gender Pay Gap Report.
We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.
If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊
GBP 34,000 - 40,000
Annually
Health Insurance
Employee Assistance Program
Mental Health Benefits
Wellness Programs
Life Insurance
Performance Bonus
Stock Options
Commuter Benefits
401(k) / Retirement Plan
401(k) Match
Relocation Assistance
Flexible Schedule
PTO / Vacation
Paid Holidays
Sabbatical
Sick Days
Bereavement Leave
Company Equipment
Parental Leave
Fertility Benefits
Adoption Leave
Learning & Development Budget
Defined Career Pathways
Team Events & Social Budget
Free Snacks & Drinks
No. Monzo tells engineering candidates that it values meeting in person but has no mandated office attendance requirement, even for engineers who live near an office. If you live outside London and Monzo asks you to come in, it supports you with the costs. The offices tend to be most social from Tuesday to Thursday.
Anywhere in the UK. Remote roles at Monzo do not extend outside the UK, and its engineers are spread across the country, from Brighton to the Western Isles. Monzo's roles in its EU offices are office-based rather than remote, and visa sponsorship is available for certain roles.
Monzo says it trusts people to work enough hours to do the job well, at times that suit them and their team. Customer operations roles are the exception and work set shifts. Monzo also tells engineering candidates that it keeps meetings to core hours and will make part-time working happen whenever it can.
Monzo offers 26 days' holiday plus bank holidays, or 34 days if you opt out of bank holidays. Everyone can also take 1 month of unpaid leave every year, and there are 8 weeks of paid sabbatical leave after every 5 years of service. Compassionate leave is 10 days as standard, with grief counselling.
Primary caregivers with 13 weeks' service get 26 weeks at full pay, then 13 weeks at statutory maternity pay and 13 weeks unpaid. Secondary caregivers get 13 weeks at full pay plus 39 weeks unpaid. Monzo also offers up to 8 days of paid fertility treatment leave a year, up to 10 days of additional paid leave for pregnancy loss, and fertility and family-forming health education.
Salaries are reviewed every year, and an Incentive Award tied to performance can be paid as cash, equity or a mix. Monzo contributes 4% of base salary to your pension and matches additional contributions up to a maximum of 6%. Each employee gets a learning budget of 1,000 pounds a year for books, training courses and conferences. Monzo is also an accredited Living Wage employer.
