Remote
US
$176K–$253K
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At Zapier, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently.
Check out our guidance on How to Collaborate with AI During Zapier’s Hiring Process, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to.
Hi there!
Are you excited about building the platform that makes AI and machine learning development faster, safer, and more reliable across an entire company? We’re thrilled to invite you to join Zapier’s AI Platform team as an Applied AI Engineer!
As a key member of this team, you’ll help build and evolve the shared infrastructure that powers AI and ML development across Zapier. The AI Platform team owns the common foundations that product and engineering teams rely on when building with machine learning and generative AI - including systems like our LLM proxy server, observability tooling, and ML Ops platform capabilities.
This is a highly leveraged role. Rather than building a single end-user feature, you’ll create the core systems, tooling, and standards that many teams use as their baseline for shipping intelligent products and internal AI-powered workflows. You’ll work at the intersection of platform engineering, applied AI, and developer experience to make it easier for teams across Zapier to build with LLMs and ML systems in a scalable, secure, and production-ready way.
Your work will focus heavily on LLM Ops and ML Ops: improving how models are accessed, monitored, evaluated, deployed, governed, and operated in production. You’ll help define the paved road for teams building with AI at Zapier.
If you’re passionate about large language models, machine learning systems, developer platforms, and building tools that help other engineers move faster, we’d love to meet you!
If you’re interested in advancing your career at a fast-growing, profitable, impact-driven company, then read on…
Even though our job description may seem like we're looking for a specific candidate, the role inevitably ends up tailored to the person who applies and joins. Regardless of how well you feel you fit our description, we encourage you to apply if you meet these criteria:
You have 4+ years of experience in software engineering, including experience building and operating production AI/ML systems. You bring solid engineering fundamentals, good communication skills, and a desire to build reliable systems that others can depend on.
You have at least 1 year of experience in LLM Ops, ML Ops, or adjacent platform/infrastructure work. You’re interested in the practical challenges of operating these systems, including reliability, performance, safety, and cost.
You have experience contributing to backend systems, developer tooling, internal platforms, or infrastructure that supports other engineers. You enjoy simplifying complex workflows and improving how teams build and ship software.
You have experience of working through the full lifecycle of building, testing, deploying, and scaling ML/ LLM architectures.
You are thoughtful about engineering trade-offs and are developing a strong understanding of how to balance reliability, latency, cost, quality, and maintainability in production systems.
You enjoy working collaboratively and learning from others. You’re excited to partner with more senior engineers and cross-functional teams to build reusable platform capabilities that make AI and ML development easier across the company.
You embody our values. At Zapier, our values are at the heart of how we work together and how we think about our customers. In our remote setting, they help develop trust and ensure we work and collaborate to democratize automation.
The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.
Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out this resource for a list of countries where we currently cannot have Zapiens permanently working.
USD 191,500 - 287,300
Annually
Wellness Programs
Health Insurance
Dental Insurance
Vision Insurance
Disability Insurance
Mental Health Benefits
Flexible Spending Account (FSA)
Performance Bonus
Equity / RSUs
401(k) Match
Profit Sharing
Unlimited PTO
Unlimited Sick Days
Work From Anywhere
Home Office Stipend
Company Offsites / Retreats
Internet Stipend
Parental Leave
Learning & Development Budget
Conference Attendance
Mentorship Program
Defined Career Pathways
Employee Resource Groups
Team Events & Social Budget
Employee Recognition Awards
Volunteer Time Off
Zapier hires across 40+ countries and has a formal global mobility policy that supports travelers, digital nomads, and long-term international moves. Roles are not tied to a specific country or timezone unless an individual listing says otherwise.
Zapier uses global-parity compensation, so pay is based on the role rather than discounted by where you live. Total compensation also includes equity or a cash-equivalent plan depending on location, plus company-wide profit sharing.
New hires receive a $3,500 Work Well Budget for home-office setup, $50 per month toward phone and internet, and $500 per year for software. There is also a $2,000 per year learning and development budget for courses, coaching, and conferences.
Zapier offers unlimited PTO, and most employees take around 25 days a year, alongside unlimited sick days and 14 weeks of paid leave for all new parents. Longer-tenured employees can also take a sabbatical.
Health, dental, vision, disability, and mental-health coverage are included, along with an Employee Assistance Program and an FSA. For growing families, Zapier covers fertility support through Carrot for all paths to parenthood.
Zapier suits people who do their best work with autonomy and strong written communication, since collaboration is async-first across time zones. A 401(k) with a 100% match on the first 4% (for US, UK, and Canada employees) and structured career pathways through the Next Play program support building a long-term remote career.
