Remote
US
🤝Partnerships
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Who You Are
You are an experienced enablement professional who knows how to turn performance challenges into practical training, coaching, and development programs. You understand the customer lifecycle and how effective customer conversations contribute to retention, winback, and account growth.
You are a builder and a coach who enjoys developing programs, creating practical resources, and helping customer-facing teams improve their performance. You can independently manage assigned enablement initiatives, analyze performance trends, and work closely with frontline leaders to identify opportunities for improvement.
You bring strong facilitation, instructional design, and communication skills, along with the ability to translate business priorities into learning experiences that drive measurable improvements.
HighLevel's Customer Retention and Account Management teams play a critical role in helping customers realize value, maintain their subscriptions, and grow their businesses through the platform.
As a Senior Enablement Partner, you will develop and deliver training, coaching, and learning resources that strengthen customer engagement, retention, winback, and account expansion. You'll work closely with frontline leadership to identify performance gaps, build practical solutions, and reinforce the skills and behaviors that contribute to improved business outcomes.
The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.
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Salary not disclosed for this role. See what similar remote roles pay →
Health Insurance
Vision Insurance
Disability Insurance
Dental Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
401(k) / Retirement Plan
401(k) Match
PTO / Vacation
Paid Holidays
Bereavement Leave
Company Offsites / Retreats
Parental Leave
Learning & Development Budget
Conference Attendance
Mentorship Program
Most HighLevel roles are remote, and working from its Dallas or Tampa hubs is an option rather than a requirement. The exception is some Dallas-linked roles, which are posted as hybrid or expect frequent in-office time in Dallas. Check the location notes on the specific posting.
HighLevel's culture page talks about working from anywhere, but its job postings are tied to a specific country rather than open worldwide. Check the country named on the posting before applying.
The careers page lists employer-paid health and vision insurance, short-term disability coverage, a company-matched 401k, and a generous PTO policy that includes paid family leave and holidays. The Life at HighLevel page adds mental health support, educational stipends, mentorship and leadership programs. HighLevel notes that benefits vary by location, and the published list includes US-specific items such as the 401k.
For US roles, generally yes. Most of HighLevel's US job postings state an annual base salary range. Postings for roles based outside the US typically do not include one.
It depends on the role. HighLevel's postings, especially in design, often describe collaborating across US and India time zones. Some India-based roles set fixed shifts that overlap US business hours. Check the posting for any stated working hours.
