Remote
Canada, US
$120K–$172K
🤝Partnerships
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Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world’s leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day.
Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world’s leading investors, including a16z, Greylock, and Sequoia. Cresta’s leadership includes some of the leading minds in AI today. Our CEO, Ping Wu, founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences.
Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta.
As the Senior Partner AI Enablement Manager, you’ll be responsible for building a world-class AI Receptionist partner ecosystem that drives revenue and successful customer outcomes by equipping our partners with the tools, skills, and confidence needed to position, sell, and deliver Cresta AI Receptionist effectively. You’ll own the strategy, roadmap, and execution for AI Receptionist partner enablement, operating with a high degree of autonomy and direct visibility with Partner Leadership.
You’ll work closely with Partner Leadership, Sales, Marketing, Product, and Engineering teams to design and deliver enablement programs that accelerate partner ramp, reinforce Cresta’s value throughout the partner motion, and ensure partners are set up to consistently execute high-quality customer engagements. Your focus will be on building an enablement program targeted at activating strategic technology partners on the Cresta AI Receptionist product.
The ideal candidate brings expertise in enablement program building for live facilitation (virtual and in-person) and scalable self-service enablement delivered through modern learning platforms. Success in this role means creating a program that allows partners to onboard faster and be better equipped to confidently position and execute with Cresta. By partnering closely with Product and Engineering, you will ensure partners stay aligned with evolving AI Receptionist capabilities and are equipped to confidently position, implement, and scale Cresta solutions.
We offer a comprehensive and people-first benefits package to support you at work and in life:
Compensation for this position includes a base salary, equity, and a variety of benefits. Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable. We are actively hiring for this role in USA, and offer competitive local pay and benefits. Your recruiter can provide further details.
Our use of AI in recruiting: We may use AI tools in our recruiting process, which require human review and oversight. If you have questions about our use of AI or wish to opt out, please contact recruiting@cresta.ai (if you are opting out, please use the subject ‘Opt-Out’ in your email).
Recording & AI transcription: We do not authorize candidates to record or use AI transcription of any interview by phone, notetaker app, AI glasses, or other device. Candidates may request an exception or accommodation for review during the interview process as needed.
Recruiting impersonation scams: We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored.
Salary not disclosed for this role. See what similar remote roles pay →
Health Insurance
Dental Insurance
Vision Insurance
Wellness Programs
401(k) / Retirement Plan
Equity / RSUs
Commuter Benefits
PTO / Vacation
Home Office Stipend
Parental Leave
Free Snacks & Drinks
Remote eligibility at Cresta is set role by role, and sometimes location by location: a single posting can list the same role as remote in one place and hybrid at an office in another. Read the posting body as well as its location line, because the body carries specifics the location line leaves out, such as the fixed in-office days some sales development roles require.
It depends on the role. Customer-facing postings can ask you to "work across time zones" or to join frequent video calls with customers from Eastern to Pacific time, so check the posting for that requirement and ask about overlap hours during interviews.
Cresta offers a choice of medical, dental and vision plans, inclusive paid parental leave, and flexible PTO, with time off that works for each employee's location and lifestyle. It also provides a remote work setup budget for a home office, and its careers page lists workspace support and access to cutting-edge AI technology.
Most of Cresta's US postings include a salary range, and the company describes its pay as competitive and location-based. Total compensation includes equity alongside a comprehensive benefits package.
Employees quoted on Cresta's careers page return to two themes: ownership and the caliber of their colleagues. A content marketing manager describes "a strong culture of ownership here -- but also of collaboration," and a software engineer says, "The best part of Cresta is the talent density."
Real outreach comes only from a Cresta recruiter using an @cresta.ai email address. Cresta says it will never text you about interviews or offers, and any employment inquiry from a non-cresta.ai address should be treated as spam. If you think you've been targeted by a hiring scam, Cresta encourages reporting it to the FBI's IC3.
