Sr. Manager, Global Sales Business Partners

See yourself at Twilio

Join the team as Twilio’s next Sr. Manager, Global Sales Business Partners (SBP)

About the job

We are seeking a Sr. Manager, Global Sales Business Partners (SBP) to drive the Sales Operations rhythms and strategic projects across Field Sales, Specialists, and Partners. Serving as a hands-on operational manager with high exposure to senior sales executives, you will champion a sales-first mindset, foster cross-functional collaboration, and drive operational excellence to accelerate growth. The ideal candidate is a hands-on builder with deep go-to-market (GTM) and Project Management knowledge, and enterprise-scale software/tech experience in sales strategy, planning, and operations. Success in this cross-functional role relies on building tight alignment with peer Sales Operations leaders, including Strategic Operations, Sales Compensation, GTM Analytics, and Enablement, as well as company-wide teams like HR, Finance, Marketing, and Product.

Responsibilities

In this role, you’ll:

• Lead the execution of multiple rhythms of our operating cadence with Global Sales leaders.
• Foster a high-performance culture focused on collaboration, accountability and growth.
• Partner with each BP in our organization, and other roles in the broader organization, to support leadership requests, drive high impact projects and ensure alignment of deliverables across different regions.
• PM the highest level reviews of Sales Performance, ensuring data is populated, accurate, insights are entered by multiple stakeholders, and deliverable within the timeline.
• Provide business performance insights; facilitate decision-making.
• Produce recurring & ad hoc exec business updates. 
• Engage & deliver on localized planning & sales ops activities.
• Drive local implementation & adoption of transformational programs and sales initiatives
• Identify, plan and execute according to local needs. 
• Collaborate closely with Strategic Sales Ops peers to ensure SBPs adhere to and execute Strategic Ops defined “playbook” on how we run and plan the business.
• Partner cross-functionally with sales, finance, HR, systems, marketing, product and other teams to align strategies, execution and deliver on business outcomes.
• Work in close alignment with the BP leadership on standardizing deliverables and operations. 

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required

• 8+ years of experience in sales operations, sales, strategy consulting; minimum 2+ years directly partnering with senior software/tech sales leaders ($1B+ sales orgs).
• Proficiency in sales planning and operations including sales coverage, segmentation, territory planning, sales compensation strategy and executing a rhythm of business (MBRs, QBRs, etc).
• Problem-solving, communication and interpersonal skills with ability to influence and align senior leadership and teams.
• Bachelor’s Degree or equivalent years' of experience; graduate degree a plus. 

Desired

• Specify education, previous job experience, certifications, technical skills and soft skills required. 
• Specify education, previous job experience, certifications, technical skills and soft skills required. 

Location

This role will be remote, but is NOT eligible to be hired in CA, CT, NJ, NY, PA, WA.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Compensation

The estimated pay ranges for this role are as follows:

• Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $XXX,XXX (Developing Minimum for Tier 3) - $XXX,XXX (Mid for Tier 3).
• Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $XXX,XXX (Developing Minimum for Tier 2) - $XXX,XXX (Mid for Tier 2).
• Based in the San Francisco Bay area, California: $XXX,XXX (Developing Minimum for Tier 1) - $XXX,XXX (Mid for Tier 1).
• This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

The estimated pay ranges for this role are as follows:

• Based in Colorado, Hawaii, Minnesota or Vermont : $141,520.00 - $176,900.00 
• Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $149,840.00 - $187,300.00
• Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $166,400 - $208,000 

• This role may be eligible to participate in Twilio’s equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
• This role is eligible to earn commissions. 

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. 

Applications for this role are intended to be accepted until Sept 20th, but may change based on business needs. 

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.

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