Where does Elastic hire?

Elastic recruits across the Americas, Europe, and Asia-Pacific. Each posting names the country or location for that role, so check its location requirements before applying.

What benefits does Elastic offer?

Elastic offers health coverage, paid time off, parental and caregiving benefits, retirement plans with a company match, and equity opportunities. Its parental-leave policy provides at least 16 weeks, and remote workspace costs can be reimbursed when you join and again every five years. Specific benefits vary by region.

Does Elastic share salary ranges?

Yes. Elastic publishes starting salary ranges in US job postings, with different ranges for some locations. Pay within a range depends on factors including relevant experience, skills, and geographic location. The company says it bases pay on the work rather than previous salary.

What is Elastic's interview process like?

The process generally runs: application, a 30-minute recruiter screen, department interviews (45–90 minutes), an optional panel presentation, a technical assessment for some roles (60–90 minutes), then a decision and onboarding. Most interviews are conducted virtually, though some may be held on-site.

Can I use AI when applying to Elastic?

Elastic allows AI to help organize your thoughts, polish your resume, and prepare for interviews. Your experience and skills must remain accurate, and you should be able to explain your approach. Interview conversations must take place without AI assistance.

Senior Sales Operations Analyst

Elastic

Onsite

Job Description

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.

What is The Role

Due to our continued growth, we are seeking a seasoned Sales Strategy and Operations professional to join our team. In this role, you will define and scale operational best practices, support sales strategy and planning, and drive data-informed decision-making across the sales organization. You will partner closely with sales management to assess business health, design and interpret key performance metrics, and identify opportunities to capture untapped market potential.

To succeed in this role, you need a solid understanding of sales processes and industry best practices. This is important, especially in a fast-growing environment. You should be able to predict how product releases, changing coverage models, and sales policy changes will affect the sales team. Then, you must turn that insight into effective sales execution and oversight. You will also lead system enhancements and reporting initiatives needed to establish, track, and present key sales performance indicators to senior management.

What You Will Be Doing

Analyze business health and present data-driven recommendations to senior management to support strategic decision-making and investment planning
Design and interpret key performance metrics, identify areas of weakness, and develop targeted plans to address gaps
Identify untapped market potential and design and implement sales plans to capture growth opportunities
Design and implement sales coverage models for the direct sales team, including territory alignment and forecasting
Perform ad hoc analysis to support sales strategy, planning, and executive-level reporting
Implement best practices that drive simplification, efficiency, and productivity improvements for sales users
Manage core sales operations functions including user setup, territory management, forecasting, and data hygiene
Conduct sales leader training sessions and develop change management materials to drive adoption of new processes and tools

What You Bring

Deep technical expertise in Salesforce with experience in related cloud-based or web-based technologies
Bachelor's degree and 3-5 years of experience in Sales Operations, Business Systems Analysis, or a similar function
Fluent in English as well as spanish
Self-starter mentality with the ability to shift priorities quickly, solve problems creatively, and deliver quality results under tight deadlines
Excellent written and verbal communication skills, including receptive listening and the ability to present complex ideas clearly to both technical and non-technical audiences.
Strong collaboration skills, with demonstrated ability to work across virtual and global cross-functional teams
Strong data and analytics acumen, with demonstrated ability to synthesize large datasets into actionable insights, build reporting frameworks, and drive data-informed decision-making across sales and revenue operations
Proficiency in SQL and BI tools (e.g., Tableau, Looker, Power BI, or similar), with hands-on experience writing queries, manipulating data, and delivering compelling dashboards and reports for stakeholders at all levels
Proven change management and process transformation experience, with a track record of leading adoption across complex organizations
Proactive, forward-thinking mindset with a solid creative problem-solving aptitude
End-to-end implementation and support experience with global business systems, from requirements gathering through testing and production rollout

Additional Information - We Take Care of Our People

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

Competitive pay based on the work you do here and not your previous salary
Health coverage for you and your family in many locations
Ability to craft your calendar with flexible locations and schedules for many roles
Generous number of vacation days each year
Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
Up to 40 hours each year to use toward volunteer projects you love
Embracing parenthood with minimum of 16 weeks of parental leave

Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.

We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co. We will reply to your request within 24 business hours of submission.

Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster)

Elasticsearch develops and distributes technology and information that is subject to U.S. and other countries’ export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Syria, or Russia, including the Ukrainian territories annexed by Russia (The Crimea region of Ukraine, The Donetsk People's Republic (DNR), The Luhansk People's Republic (LNR), Kherson or Zaporizhzhia). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic.

Please see here for our Privacy Statement.

Benefits & Perks

Health & Wellness

Health Insurance

Elastic offers health coverage for employees and their families in many locations.

Dental Insurance

Dental insurance is available to US employees.

Vision Insurance

Vision insurance is available to US employees.

Health Savings Account (HSA)

US employees have access to a Health Savings Account.

Flexible Spending Account (FSA)

US employees have access to a Flexible Spending Account.

Life Insurance

Employer-paid life insurance and accidental death & dismemberment coverage is provided to US employees.

Disability Insurance

Short-term and long-term disability coverage is available to US employees.

Mental Health Benefits

Elastic provides emotional support services alongside health coverage as part of its Health and Well-being benefits.

Employee Assistance Program

Elastic offers an employee assistance program alongside its mental well-being resources.

Financial

401(k) / Retirement Plan

Elastic offers a 401(k) retirement plan for US employees, with regional retirement plans available in other locations.

401(k) Match

Elastic provides dollar-for-dollar 401(k) matching up to 6% of eligible earnings for US employees.

Equity / RSUs

Elastic offers equity compensation through restricted stock unit grants.

Employee Stock Purchase Plan

Eligible employees can buy Elastic shares at a discount through its employee stock purchase plan.

Time Off

PTO / Vacation

Elastic encourages employees to take paid time off, including vacation and sick days; specific benefits vary by region.

Sick Days

Elastic offers paid sick time as part of its time-off benefits.

Paid Holidays

Elastic observes paid company holidays as part of its time-off package.

Bereavement Leave

Paid bereavement leave is available following the death of a family member or loved one.

Remote & Equipment

Home Office Stipend

Elastic reimburses employees to set up their remote workspace when they join and again after every five years of tenure.

Company Equipment

Elastic offers work equipment for employees.

Family & Care

Parental Leave

New parents receive at least 16 weeks of paid parental leave.

Fertility Benefits

Family-formation support includes fertility treatment and surrogacy assistance.

Caregiver Policy

Caregiving time off and support resources help employees care for family members.

Professional Growth

Learning & Development Programs

Elastic offers learning and development programs to support skill building and career growth.

Culture & Perks

Volunteer Time Off

Employees receive up to 40 paid hours each year to volunteer with organizations they care about.

Charity Matching

Elastic matches employee charitable donations up to US$2,000 per year, or the local currency equivalent.

Employee Resource Groups

Elastician Resource Groups connect employees across identities and interests as part of Elastic's global community.

Team Events & Social Budget

Job Description

What is The Role

What You Will Be Doing

What You Bring

Additional Information - We Take Care of Our People

Benefits & Perks

Health & Wellness

Financial

Time Off

Remote & Equipment

Family & Care

Professional Growth

Culture & Perks

Tech Stack

JavaScript & Libraries

Frameworks

Databases

Frequently Asked Questions

Where does Elastic hire?

What benefits does Elastic offer?

Does Elastic share salary ranges?

What is Elastic's interview process like?

Can I use AI when applying to Elastic?

Interested in this role?

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