Remote
Thailand
$50K–$50K
🎧Support
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Customer Support Specialist, APAC
Circle is building the world’s leading AI-powered, all-in-one platform for digital businesses. We make it possible for creators, coaches, educators, and businesses to bring together their audience with engaging discussions, live streams, events, chat, courses, and payments — all in one place, all under their own brand.
We’re proud to be a fully remote company of around 270 (and growing!) team members from 30+ countries around the world. We seek exceptional individuals around the world, set them up to do the best work of their lives, and in turn, create a meaningful impact in their own lives. We don't track hours, but we do manage for high expectations very closely. We collaborate across time zones, are highly async, and like to document a lot.
Twice a year, we bring the whole company together in beautiful places around the world for our company offsites. So far, we’ve hosted offsites in Turkey, Portugal, Mexico, Thailand, Colombia, Italy, Ireland, and more, with still more to come!
Check out our Careers page for more about working at Circle.
We're looking to expand our customer support team! This team is the first line of support for our customers at Circle. We respond to open support inquiries, solve complex problems, and work directly with our customers and internal teams to help find the best solutions to the trickiest challenges. We're at the point of our journey where we now have a robust support team of over 30 teammates spread across the entire globe, all aiming to make sure our customers are supported as Circle continues to grow.
Circle offers U.S.-benchmarked compensation globally, equity in the company with ongoing refresh grants, and 35 days of paid time off each year.
We’re a remote-only team that comes together twice a year for company retreats in incredible destinations around the world. Alongside incredible flexibility and autonomy, we offer a benefits package that supports health, wellbeing, and professional growth. Learn more in our Candidate Hub.
USD 50,000 - 50,000
Annually
Health Insurance
Dental Insurance
Vision Insurance
Performance Bonus
Equity / RSUs
401(k) / Retirement Plan
401(k) Match
Pay Transparency
PTO / Vacation
Sabbatical
Paid Holidays
Bereavement Leave
Work From Anywhere
Home Office Stipend
Company Offsites / Retreats
Parental Leave
Learning & Development Budget
Full-time team members receive 35 working days of paid time off each year. They may roll over up to 18 unused days into the following year.
US employees are offered Cigna coverage through Remote PEO, with Circle covering up to $2,670 per month for medical plans and fully covering dental and vision. Outside the US, monthly reimbursement limits are $250 for an individual, $500 with one dependent, and $750 with two or more dependents.
Circle provides a technology and home-office stipend of $3,000 for technical roles and $2,150 for nontechnical roles, renewed every three years. It also provides up to $500 per year for role-related books, subscriptions, courses, and learning materials.
Circle provides 12 weeks of paid leave for birthing parents, 6 weeks for bonding parents, and 3 additional days of bereavement leave. After five years, team members earn 2 additional weeks of paid leave for a sabbatical, usable within two years of the anniversary.
Circle says it benchmarks compensation to US rates regardless of where an employee lives. New hires also receive equity, with refresh grants available after two years and additional grants tied to performance or promotion.
Circle says candidates receive $500 to $1,000 for assessments expected to require at least five hours, depending on the time commitment.
Flexible Schedule
