Operations Manager, ADGM

The Operations Manager will play a critical role in scaling Coinbase's regulated presence in Abu Dhabi, partnering directly with the Senior Executive Officer to drive operational excellence across it's core businesses trading. This is a high-impact role at the intersection of operational strategy, regulatory compliance, and cross-functional execution in one of the world's fastest-growing crypto markets.

What You'll Do

• Support the Senior Executive Officer in overseeing and managing operational functions within ADGM, including intragroup and third-party service providers, ensuring delivery aligns with local regulations and contractual obligations
• Own the implementation of operational policies, procedures, SLA frameworks, and risk management processes across key business workstreams
• Establish and maintain supervision frameworks across critical business areas — including trading, staking, and custody operations — in line with regulatory and best-practice requirements
• Build and maintain robust operational resilience frameworks, including risk identification, contingency planning, and vulnerability mitigation to ensure continuity of critical business functions
• Coordinate responses to operational incidents, facilitating timely communication with internal stakeholders, regulators, and third-party service providers
• Develop and manage strong relationships with banks, regulators, and internal stakeholders to effectively communicate operational and risk strategies
• Project manage critical operations and risk-related initiatives across cross-functional teams including Legal, Compliance, Security, Finance, Product, and Customer Service
• Support first-line-of-defense operations across key areas including launch assessments, approvals, staffing, and audit activities

Required Skills & Experience

• 8+ years of experience in Middle East financial services, management or strategy consulting, or operations strategy
• Experience within a regulated investment dealer environment, with focus on trade supervision across crypto, equities, or derivatives
• Demonstrated ability to develop new processes and improve existing workflows to drive operational efficiency
• Strong ability to collaborate across a broad range of business functions, with an emphasis on senior management engagement
• Ability to produce high-quality content and materials suitable for external audiences with minimal review
• Excellent communication and presentation skills, with proven ability to thrive in a fast-paced environment
• Familiarity with the crypto/Web3 landscape, including digital asset markets and tokenization
• Utilizes AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.

P78338