Regional Health and Safety Coordinator

See yourself at Twilio

Join the team as Twilio’s next Regional Health And Safety Coordinator 

About the job

This position is needed to oversee health and safety programs, processes, and compliance efforts across all countries where Twilio has legal entities within the region.

Responsibilities

In this role, you’ll:

Direct Reporting

• The regional H&S Coordinator will report directly to the Global Health and Safety (GHS) Manager.
• Provide regular updates, reports, and recommendations on regional H&S matters.
• Ensure all regional H&S activities, procedures, and documentation strictly follow Twilio’s global Health & Safety policies and standards.

Regional APJ Policy Development & Implementation

• Develop, update, and standardize H&S policies across APJ locations (office and remote).
• Ensure compliance with local, state, and national regulations in each location.
• Act as the regional champion for the implementation and enforcement of global H&S initiatives.
• Act as the Health and Safety Representative for Twilio in the region. 

Multi-Site Risk Assessments

• Conduct regular risk assessments at all regional APJ Twilio locations.
• Identify site-specific hazards and recommend mitigation strategies.
• Conduct risk assessments for all regional off-site events.

Training & Awareness Programs

• Design and deliver H&S training programs tailored to each site’s needs.
• Organize regional safety workshops and awareness campaigns (If applicable)

Incident Investigation & Reporting

• Coordinate incident investigations across APJ.
• Analyze trends and share Root Cause Analysis with GHS Manager

Audit & Compliance Monitoring

• Schedule and perform regular H&S audits at each location.
• Ensure H&S compliance across all APJ locations. 
• Track corrective actions and ensure timely resolution.

Emergency Preparedness & Response

• Develop and test regional emergency response plans.
• Coordinate drills and ensure all sites are prepared for emergencies.

Data Collection & Reporting

• Collect, analyze, and report on H&S metrics from all sites.
• Present APJ regional H&S performance to the GHS Manager

Continuous Improvement

• Identify opportunities for process improvements and best practice sharing across sites.
• Lead APJ regional H&S initiatives and projects.

Resource Management

• Oversee allocation of H&S resources (PPE, signage, etc.) across the region.
• Manage regional H&S budgets and procurement with GHS assistance

Qualifications

Required

• Bachelor’s degree in Occupational Health and Safety, Environmental Science, Engineering, or a related field.
• 5 years of experience in health and safety roles, ideally with regional or multi-site responsibility and international regulatory compliance in APJ 
• Accredited and regionally recognized health and safety certifications, with verifiable credentials.
• Fluency in English

Desired

• Experience supporting health and safety programs in the context of supporting remote workers

Location

This role will be remote, and based in India. (Karnataka, Tamil Nadu, Telangana, Maharashtra, Delhi)

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 5% travel is anticipated to help you connect in-person in a meaningful way. 

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.