Remote
US, Canada
$201K–$251K
💻Engineering
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Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.
Thumbtack's Site Reliability Engineering team focuses on creating and maintaining a reliable, secure, and scalable platform vital for a seamless user experience. As a key contributor, you will design and support resilient systems, prioritizing high performance, availability, and throughput, with a focus on minimizing service disruptions, downtime, and latency. SRE impacts Thumbtack’s ecosystem across the entire stack, from linux systems to applications that drive the customer experience. Our work is high leverage impacting how Engineering, Applied Science, and many other teams deliver, run, and observe systems.
The Site Reliability team is responsible for a broad set of technologies and systems with expectations to collaborate across the business. We are expected to develop and enhance existing capabilities while ensuring scalability, reliability and resiliency of infrastructure and software. You’ll work with engineering teams ranging from product development, developer experience, and backend infrastructure to collaboratively build Thumbtack’s ecosystem of platform services that have the right impact at the right time. Thumbtack values its cross functional collaborative culture, and you’d be positioned to contribute to the future direction and success of the engineering platform that serves as the engine of our applications.
Participate in rotating on-call duties
Extensive fluency in AWS and Linux
Passion for reducing toil and improving developer experience
For candidates living in Ontario and British Columbia, the expected salary range for the role is currently $180,200.00 - $233,200.00
Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role
Note: Thumbtack uses AI tools to support our resume screening process. However, our Recruiting team’s expertise and judgment guide hiring decisions
Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role.
Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law.
Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: recruitingops@thumbtack.com.
For information about how Thumbtack collects, uses, and shares personal information about job applicants, please see our Job Applicant Privacy Policy.
We put as much craftsmanship into candidate safety as we do into the hiring experience itself. While scammers may try to impersonate our team, we’ll never ask you for money, banking info, or SSNs during hiring. Check out our blueprint on how to spot the fakes.
USD 180,200 - 233,200
Annually
Employee Resource Groups
Employee Recognition Awards
Team Events & Social Budget
Volunteer Time Off
Employee Product Discount
Parental Leave (Birthing Parent)
Parental Leave (Non-Birthing Parent)
Fertility & Family Formation Benefits
Adoption Assistance
Childcare Benefits
401(k) / Retirement Plan
Equity / RSUs
Pay Transparency
Financial Planning & Wealth Management
Learning & Development Budget
Mentorship Program
Defined Career Pathways
Health Insurance
Dental Insurance
Vision Insurance
Life & AD&D Insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Mental Health Benefits
Pet Insurance
Gender Affirming Care
Employee Assistance Program
Home Office / Remote Work Stipend
Cell Phone & Wi-Fi Reimbursement
Company Offsites / Retreats
International Work Allowance
Unlimited / Flexible PTO
Paid Holidays
Company Shutdown Days
Flexible Schedule
Bereavement Leave
Extended Medical Leave
Paid Sick Days
Fitness & Lifestyle Stipend
Wellness Programs
Thumbtack is virtual-first, not virtual-only. Employees work remotely day-to-day from across 39 U.S. states, Ontario, British Columbia, and the Philippines, and come together in person at offsites and events throughout the year. CEO Marco Zappacosta has said the company is not planning a return to the office and that virtual-first is here to stay.
Thumbtack hires for virtual roles in the United States (39 states), anywhere in Ontario or British Columbia, and anywhere in the Philippines. Its international work policy also lets employees work from other countries for up to 60 days per country each calendar year, with a maximum of 15 consecutive days outside the Americas.
Thumbtack keeps core synchronous hours from 9 a.m. to 3 p.m. PT, with flexibility outside that window, and protects focus time with company-wide No Meeting Wednesdays. Day-to-day collaboration runs through Slack and Google Workspace.
Highlights include flexible PTO plus 18 company-wide holidays and a week-long end-of-year shutdown; 12 weeks of paid parental leave for all parents, with birthing parents receiving 8 additional weeks; generous fertility and family-formation benefits; a $1,000/year remote work support stipend paid semi-annually; and mental health support through Modern Health, Therify, and BetterUp coaching. Specific benefits vary by location.
Thumbtack uses a geo-based, three-tier pay system and publishes salary ranges directly in its job postings, so you can see the range for a role before you apply. Total compensation also includes equity (RSUs) and a 401(k).
Thumbtack suits people who thrive in a virtual-first environment and want mission-driven work in home services — building a marketplace that connects millions of homeowners with vetted local professionals. 94% of employees rate it a great place to work, and its culture is guided by five values: Lead with why, Make it count, Own it, Choose teamwork, and Say what you mean.
