Remote
EMEA
💻Engineering
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You understand how complex software delivery can get, and you know how to help engineering teams navigate that complexity. You are a technical advisor who listens closely, speaks clearly, and enjoys helping others solve real infrastructure and workflow challenges.
We create intelligent software development tools for developers and teams. More than 15 million users, over 300,000 organizations, and 88 of the Fortune Global Top 100 companies rely on our products to solve real, complex problems. Our mission is simple: make development teams more productive and AI adoptable at scale.
TeamCity is our powerful CI/CD solution, trusted by teams of all sizes to build, test, and deliver software reliably. As our user base grows and enterprise pipelines become more complex, our customers face evolving technical and architectural choices. We need someone who can step in as a trusted technical point of contact to ensure these teams get maximum value from TeamCity, overcome structural bottlenecks, and scale their infrastructure smoothly.
In this role, you will bridge the gap between our users and our internal product teams. You will own the technical relationships for a dedicated portfolio of accounts, ensuring their technical realities and feedback directly shape how we develop TeamCity. You will collaborate closely with Sales to map out long-term account plans, help product teams validate new ideas directly with users, and work independently within a highly distributed global team.
Success in this role means earning your customers' trust through sound architectural guidance and reliable support. You will know you are succeeding when your accounts show high health scores, smooth renewal rates, and clear optimization of their TeamCity setups. Ultimately, your impact will come from turning complex technical challenges into predictable workflows, ensuring our product team receives actionable feedback, and leaving our customers' development pipelines in a better state than you found them.
*Some benefits may vary depending on location.
We are an equal opportunity employer. We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation.
If this sounds like you, we’d love to hear from you.
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We are an equal opportunity employer
We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation.
We process the data provided in your job application in accordance with the Recruitment Privacy Policy.
Health Insurance
Dental Insurance
Vision Insurance
Mental Health Benefits
Fitness Stipend
401(k) / Retirement Plan
Performance Bonus
Relocation Assistance
PTO / Vacation
Sick Days
Paid Holidays
Medical Leave
WFA Allowance (Days/Year)
Meal Stipend
Company Equipment
Parental Leave
Learning & Development Budget
Conference Attendance
Defined Career Pathways
Free Snacks & Drinks
Team Events & Social Budget
JetBrains runs a Flexible Hybrid model, so most roles are tied to one of its 15 offices across Europe (including Amsterdam, Prague, Munich, Berlin, Belgrade, Warsaw, Madrid, London, and Cyprus), the Americas (Foster City, Marlton, and Waltham), and Shanghai. Even roles posted as remote are usually locked to a specific country, so check the location listed on a job before applying.
No. JetBrains hires across engineering, design, UX research, marketing, sales, and operations, and its careers page is explicit that you do not have to write code to be a match. Every hire, technical or not, is asked to complete a test assignment, which is how the team sees the actual skills a role needs in action.
Alongside hybrid flexibility and up to 30 days a year working abroad, JetBrains provides in-office meals, snacks, and drinks, a gym subsidy, a learning and development budget for conferences, books, and courses, and a top-spec equipment setup. Health, dental, vision, mental-health support, pension, and parental leave are included, though the exact coverage depends on the country you are based in.
It runs in stages: an application with a CV and short cover letter, an application review, a recruiter call, and a team interview. You are then given a test assignment, for any role and not just engineering, which can usually be done from home. Potential teammates review it, followed by a final interview and a reference check with three contacts before a decision is made.
JetBrains looks for people who raise the standard around them, care about why the work matters, and are comfortable owning decisions without close supervision. Having stayed private and profitable for more than two decades, the company builds without short-term external pressure, so it suits people who want the space to take their time and get things right rather than chase quarterly targets.
Flexible Schedule
