Is Dropbox fully remote, or will I ever need to go to an office?

Remote is the primary way of working, but Dropbox keeps on-demand Studios and workspaces you can use at no cost, and teams typically gather in person for offsites of 2 to 3 days per quarter, with roughly 5 to 10% travel being typical. In-person time is intentional and community-focused rather than a return-to-office requirement.

What does async by default look like day to day?

You work a nonlinear schedule of your own design, anchored by core collaboration hours that overlap across time zones, and written asynchronous communication is preferred over meetings to protect focus time. Dropbox also publishes free 4-week courses on its careers site teaching best practices for thriving in distributed work.

How does Dropbox set pay for remote roles?

Pay is geo-based: salary ranges are published in job postings, segmented into three US zones plus country-level ranges for Canada, Poland, and Mexico. The zip code of your remote work location determines which metropolitan pay range applies.

Which benefits stand out for remote employees?

Highlights include a 401(k) match of dollar for dollar up to $6,000 per calendar year, which Dropbox states in its SEC filings, plus a quarterly perks allowance usable for childcare, wellness, ergonomics, and learning. There is also a cell phone and internet allowance, access to the Peloton Corporate Wellness Program, and paid parental and family leave with adoption and surrogacy support. Dropbox publishes an amount for the 401(k) match only, and says further benefit details are available on request.

Do employees actually like the Virtual First model?

Recent internal surveys on the careers site report that 87% of employees are happy with the current balance of in-person and virtual experiences and 90% feel they have colleagues they can trust. It suits people who value autonomy, strong written communication, and deliberate rather than constant in-person contact.

Program Manager, People Operations

Dropbox

Remote

Job Description

Role Description

Dropbox is looking for a Program Manager within our People Operations, Rewards, and Technology team (PORT). You will join a talented team to deliver operational services, optimize people processes and ensure that Dropboxers have amazing experience throughout their career. Our best in class PORT team drives strategic HR program initiatives and delivers an excellent employee experience at a fast-growing global capacity. You will thrive working in a fast-paced and customer -focused environment to make an immediate impact and ensure best practices for compliance, effectiveness and efficiency.

Responsibilities

Oversee the day-to-day operations of the global Contingent Workforce program.
Serve as a primary point of contact for CW processes, escalations, and program-related questions from MSP.
Partner with the MSP, suppliers, hiring managers, HR, Legal, Procurement, and other stakeholders to ensure consistent program execution.
Monitor program processes, identify gaps and opportunities, and implement improvements that increase efficiency and reduce risk.
Maintain and continuously improve CW policies, processes, documentation, and governance.
Support reporting, compliance, and program performance tracking.
Support ServiceNow enhancements and updates.
You’ll work with Dropbox vendors to troubleshoot and resolve day to day issues/inquiries.
You’ll develop and ensure standard HR operating procedures are in place with clear SLAs
You’ll collaborate with partners in HR, Recruiting, and Finance to conduct root cause analysis and develop corrective action plans when issues arise, ensuring the highest quality employee experience
You’ll work closely with the HR Project Managers to support project execution and continuous process improvement and onboarding and Contingent workforce operations.
You’ll maintain documentation for each part of the service, and drive communication outwards to stakeholders when necessary.
You’ll identify and make recommendations on program/process changes and conduct cost/benefit analysis of potential operational improvements.
You’ll support ad-hoc HR Ops tasks and reporting.
Work cross collaboratively across all regions with the respective onboarding team.
You’ll create SOPs and Job Aids when necessary for documentation and to streamline processes.

Requirements

5+ years of experience in HR Operations/HR administration in a fast-paced environment
Problem solving, critical thinking and troubleshooting abilities
Experience in Workday and HR Operations service request management
Strong customer-service skills with proven track record of customer satisfaction
Proficiency in Office Suite (Word, Excel, Power Point), Gmail and Google Docs
BA/BS degree or equivalent practical experience
Experience with ServiceNow

Durable Skills

AI fluency means using these tools to amplify human judgment, not replace it. We believe people with these skills will thrive as work and technology continue to evolve:

Awareness: Understand yourself and others.
Judgment: Evaluate information and make decisions in complex situations.
Adaptability: Learn, adjust, and stay effective through change.
Connection: Communicate, collaborate, and build trust.

To learn more about why these skills matter and what the data shows about thriving through change, read this blog post from our Chief People Officer, Melanie Rosenwasser.

Compensation

US Zone 1

$130,100—$176,000 USD

US Zone 2

$117,000—$158,400 USD

US Zone 3

$104,000—$140,800 USD

Benefits & Perks

Health & Wellness

Health Insurance

Dropbox provides medical coverage through Anthem (PPO or HSA) or Kaiser HMO (CA and HI only) for employees and their families.

Dental Insurance

Dental coverage is provided through Guardian Dental for employees and dependents.

Vision Insurance

Dropbox provides vision coverage as part of its medical, dental, and vision benefits.

Mental Health Benefits

Mental health support is provided through Modern Health, which offers coaching and therapy for employees.

Life Insurance

Dropbox provides life insurance with AD&D coverage included.

Disability Insurance

Disability coverage is included in the benefits package.

Flexible Spending Account (FSA)

Pre-tax flexible spending accounts are available for healthcare and dependent care expenses.

Health Savings Account (HSA)

A health savings account is available to employees.

Pet Insurance

Dropbox offers pet insurance coverage for employee pets.

Gender Affirming Care

Health coverage includes transgender healthcare benefits supporting gender-affirming treatments.

Fitness Stipend

Dropbox provides free access to the Peloton Corporate Wellness Program plus a gym and wellness reimbursement.

Wellness Programs

A quarterly perks allowance covers wellness, caregiver support, productivity, ergonomics, learning, and groceries.

Employee Assistance Program

Dropbox provides an Employee Assistance Program with confidential counseling and support resources.

Financial

401(k) / Retirement Plan

Dropbox offers a 401(k) retirement plan with a Mega Backdoor Roth after-tax contribution option.

401(k) Match

Dropbox matches employee 401(k) contributions dollar for dollar, up to $6,000 per calendar year.

Equity / RSUs

All regular employees receive Restricted Stock Units (RSUs) that vest over 4 years, quarterly at 6.25% per quarter, with no traditional 1-year cliff.

Performance Bonus

Time Off

Unlimited PTO

Dropbox offers an unlimited PTO policy for vacation and personal time.

Unlimited Sick Days

Dropbox provides unlimited sick leave separate from vacation PTO.

Paid Holidays

Dropbox provides paid holidays in addition to PTO.

Military Leave

Dropbox provides dedicated paid military leave for employees serving in the armed forces.

Remote & Equipment

Company Equipment

Dropbox provides a custom work station and company phone for employees.

Company Offsites / Retreats

Teams gather quarterly for in-person offsites lasting 2-3 days, supplemented by Dropbox Neighborhood community events and on-demand Studios for collaboration.

Coworking Allowance

Dropbox provides access to On-Demand workspaces and Studios at no cost to employees.

Family & Care

Parental Leave

Dropbox supports families with paid parental and family leave, assistance for adoption and surrogacy, and access to resources for both child and adult back-up care.

Adoption Leave

Dropbox provides adoption and surrogacy assistance alongside paid parental and family leave.

Fertility Benefits

Assistance for adoption and surrogacy for growing families.

Childcare Support

Access to back-up care for both children and adults, plus assistance for adoption and surrogacy.

Professional Growth

Learning & Development Budget

Dropbox provides a continuing education stipend, tuition reimbursement, online course subscriptions, Dropbox-sponsored tech talks, and Lunch and Learns; learning is also an eligible category under the quarterly perks allowance.

Mentorship Program

Dropbox runs a structured mentorship program for employees plus apprenticeship programs.

Defined Career Pathways

Dropbox publishes an Engineering Career Framework that defines expectations at each level and offers customized development tracks plus a promote-from-within practice.

Culture & Perks

Charity Matching

Dropbox matches employee charitable donations.

Employee Product Discount

Employees receive exclusive discounts with partnered companies and on Dropbox products.

Employee Resource Groups

Dropbox supports Employee Resource Groups (ERGs) and a Dropbox Neighborhood community program for connection across the global workforce.

Employee Recognition Awards

Dropbox runs a formal employee awards program to honor work and contributions, supported by quarterly engagement surveys.

Job Description

Role Description

Responsibilities

Requirements

Durable Skills

Compensation

Compensation

Benefits & Perks

Health & Wellness

Financial

Time Off

Remote & Equipment

Family & Care

Professional Growth

Culture & Perks

Tech Stack

JavaScript & Libraries

Frameworks

Frequently Asked Questions

Is Dropbox fully remote, or will I ever need to go to an office?

What does async by default look like day to day?

How does Dropbox set pay for remote roles?

Which benefits stand out for remote employees?

Do employees actually like the Virtual First model?

Interested in this role?

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