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Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Gender Affirming Care
Employee Assistance Program
Wellness Programs
401(k) / Retirement Plan
401(k) Match
Financial Planning
Unlimited PTO
PTO / Vacation
Sick Days
Meal Stipend
Parental Leave
Learning & Development Budget
Certification Support
Conference Attendance
Employee Resource Groups
Employee Recognition Awards
Team Events & Social Budget
Vacation Bonus
The careers page names the U.S., India, Mexico, the United Kingdom, Singapore, Turkey, Lebanon, France, Germany, and Australia, plus additional countries it does not name, and states that its team works across 15 countries. Roles are tied to one country: India postings say "You must be located in and authorized to work in India to be considered for this role," and U.S. postings require that you be located within one of the 50 states. JumpCloud also states that candidates are required to speak and write in English fluently.
Almost all are remote, but there is a documented exception. The Account Manager, North America - India posting based in Bangalore specifies "Hybrid working - 3 days in WeWork offices and 2 days fully remote." That posting places the in-office days in WeWork coworking space.
Some do. Two India-based roles covering North America, Account Manager and Customer Success Manager, state that "This opportunity requires that you work a specific shift as this is a region specific role." The Account Manager posting names the window: 5:30pm to 2:30am IST, Monday to Friday, to align with North American business hours. JumpCloud does not publish company-wide core hours or meeting norms anywhere on its own pages.
Recent openings skew heavily go-to-market: sales, channel and partner management, customer success, and sales enablement, alongside a smaller number of product, legal, finance, marketing, and technical program roles. Openings are concentrated in India, Mexico, the United States, Brazil, and Singapore. Applications run through JumpCloud's Lever job board at jobs.lever.co/jumpcloud.
JumpCloud's Scam Notice states that the company "will never ask for any personal account information" during recruiting. Suspected fraudulent outreach should be reported to recruiting@jumpcloud.com with the subject line "Scam Notice."
Paid Holidays
Bereavement Leave
Flexible Schedule
Mentorship Program
Defined Career Pathways