Senior Product Manager, Order to Cash (Hybrid) at MongoDB

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Job Description

About the Role

MongoDB is seeking a strategic and execution-oriented Senior Product Manager to own the strategy, roadmap, and delivery of Revenue and Order to Cash (OTC) capabilities that enable accurate, scalable, and efficient revenue operations.

This role will work closely with the Group Product Manager, Quote to Cash (QTC), owning the OTC and revenue processes within the broader QTC organization, while partnering across Finance, Revenue Operations, Sales, Enterprise Architecture, Engineering, and Program Management to improve the end-to-end order-to-cash lifecycle — order management through billing, collections, revenue recognition, and close — and help the business scale with reliable, increasingly automated revenue systems.

You will own product discovery, prioritization, requirements, delivery partnership, and launch readiness across the OTC and revenue lifecycle — including order management, subscription and contract operations, billing, accounts receivable, collections, renewals, revenue recognition, month-end and quarter-end close, and ERP integrations. The central focus of this role is revenue accuracy and timeliness: reducing manual adjustments, strengthening SOX and audit controls, accelerating time to invoice and cash, and building a foundation for continuous process improvement across the revenue lifecycle.

What You'll Do

Define and maintain the Revenue/OTC product vision, strategy, roadmap, and release priorities in alignment with company objectives, with revenue accuracy and close efficiency as the north star
Partner closely with the Group Product Manager, QTC to align the OTC and revenue roadmap with the broader Quote to Cash strategy, while owning the order-to-cash and revenue processes as your dedicated area of focus
Build deep expertise in NetSuite and the surrounding revenue systems landscape, including billing, accounts receivable, revenue recognition, month-end and quarter-end close, order management, contract and subscription data, ERP integrations, and related Finance and GTM systems
Elicit, analyze, and document business and functional requirements across the OTC lifecycle; translate them into clear epics, user stories, acceptance criteria, and an actionable product backlog
Lead prioritization across competing Finance, Revenue Operations, and Sales needs, balancing near-term business value with long-term scalability and architectural health of revenue systems
Partner with Stakeholders, Lead PdM, Engineering, Architecture, TPM/Program Management, and implementation partners to evaluate and integrate strategic first- and third-party solutions for OTC and revenue processes
Define success metrics and KPIs for Revenue/OTC initiatives — such as billing accuracy, days sales outstanding (DSO), manual journal entry volume, and close cycle time — using data and stakeholder feedback to validate assumptions and measure post-launch outcomes
Own and improve end-to-end revenue workflows across order capture, billing, accounts receivable, collections, renewals, revenue recognition, month-end/quarter-end close, and reporting, including support for subscription and consumption-based business models
Provide product oversight for revenue controls, data definitions, business logic, integrations, and the overall consistency of the user experience across OTC systems
Coordinate integrated, cross-functional testing and partner with technology and business leads on release strategy, change management, training, and adoption for revenue system changes
Identify opportunities to improve revenue accuracy, accelerate time to invoice and cash, reduce billing leakage and manual journal entries, strengthen auditability and SOX compliance, simplify close processes, and maximize the return on investment of Revenue/OTC products
Communicate product decisions, tradeoffs, risks, dependencies, and progress clearly to stakeholders and executive audiences, with particular fluency in revenue and close-related metrics

What We're Looking For

Required Experience and Skills

8+ years of relevant product management experience, with a proven track record of delivering enterprise business systems and influencing stakeholders at all levels
Strong experience with Order to Cash (OTC), Quote to Cash, or adjacent revenue and finance processes, with a clear emphasis on the order-to-cash and revenue recognition side of the lifecycle
Hands-on understanding of NetSuite-based billing and revenue operations, revenue recognition, accounts receivable, collections, month-end and quarter-end close, order management, subscription and contract data, and ERP or downstream revenue integrations
Strong NetSuite product and integration experience, with a solid understanding of Finance operations, revenue accounting, billing controls, SOX/audit requirements, and the upstream GTM processes that drive downstream revenue outcomes
Experience working with Agile/Scrum delivery teams as a Product Owner or equivalent product leader
Strong data analysis and metrics skills, including the ability to define revenue and close-related KPIs (e.g., DSO, billing accuracy, close cycle time) and use quantitative and qualitative inputs to drive prioritization
Experience managing complex integrations, data models, business rules, and dependencies across enterprise revenue platforms
Demonstrated success collaborating across Finance, Revenue Operations, Sales, Engineering, Architecture, and other cross-functional teams
Experience with consumption-based, subscription, or other complex commercial business models is a plus
Bachelor's degree or equivalent practical experience; advanced degree is a plus

Personal Attributes

Strategic thinker who can connect revenue systems decisions to business and financial outcomes
Detail-oriented, organized, and comfortable managing multiple priorities and dependencies across the OTC lifecycle
Strong communicator who can make complex technical, financial, and operational topics clear to varied audiences
Effective decision-maker and problem solver who brings structure to ambiguity, especially around revenue controls and close processes
Self-motivated, adaptable, collaborative, and able to influence without direct authority
Customer- and stakeholder-focused, with a strong bias toward measurable revenue outcomes and continuous improvement

Why This Role Matters

Order to Cash is a critical business capability connecting commercial execution to accurate billing, cash collection, revenue recognition, and financial reporting. In this role, you will help make the revenue lifecycle a scalable business enabler by improving revenue integrity, strengthening NetSuite and related system foundations, accelerating cash realization, tightening SOX and audit controls, and reducing operational effort and risk across the OTC and close process.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 2273501793

MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates.

MongoDB’s base salary range for this role in the U.S. is:

$136,000—$266,000 USD

Benefits & Perks

Health & Wellness

Health Insurance

Comprehensive medical plans via Cigna (HDHP w/ HSA, EPO, PPO) and Kaiser HMO for CA employees. Deductibles run from $0 in-network on the Cigna PPO and the Kaiser HMO to $250 on the Cigna EPO and $1,700 on the HDHP for employee-only coverage, with $20 copays and 100% preventive care coverage.

Dental Insurance

Cigna dental insurance with 100% preventative coverage and an annual maximum that increases with yearly cleanings.

Vision Insurance

EyeMed vision insurance with up to $180 in annual savings on contacts and frames plus member discounts.

Life Insurance

Company-provided life insurance plus AD&D (Accidental Death & Dismemberment) coverage.

Disability Insurance

Income protection through company-provided disability insurance.

Health Savings Account (HSA)

MongoDB automatically contributes to a Health Savings Account for employees enrolled in the Cigna high-deductible health plan.

Flexible Spending Account (FSA)

Pre-tax Healthcare FSA and Dependent Care FSA for out-of-pocket medical and dependent care expenses.

Mental Health Benefits

Headspace subscription for employees and dependents; Spring Health in the US covers up to 10 therapy visits/year; Cigna Behavioral Health offers $20 in-network sessions via Headway, Talkspace, and Alma; plus an internal Mental Health First Aider program and the MongoDB Bloom wellness program.

Gender Affirming Care

Enhanced Gender Affirmation services through Cigna for US employees, covering hormone therapy, gender-affirming surgery, voice therapy, and blepharoplasty — part of the 7% of Cigna client companies offering this scope of coverage.

Pet Insurance

Pet insurance via Wagmo covering routine care, grooming, emergency, and cancer treatments, plus community discounts.

Employee Assistance Program

Confidential 24/7 EAP hotline with 3 free counseling sessions per issue, plus referrals for family support, legal advice, and fitness.

Wellness Programs

MongoDB Bloom delivers monthly holistic wellness initiatives covering stress, nutrition, sleep, and mindfulness, alongside virtual and on-site fitness classes, meditation sessions, and wellness workshops.

Fitness Stipend

Gympass membership available, plus on-site gym facilities and on-site fitness classes at hub offices.

Financial

401(k) / Retirement Plan

401(k) plan for US employees, with pension and retirement programs available across other regions.

Equity / RSUs

RSU grants with 4-year vesting: 25% annual cliff at year 1, then 6.25% quarterly through years 2-4.

Employee Stock Purchase Plan

ESPP allows contributions up to 15% of base salary with a 15% discount on the purchase price of stock.

Performance Bonus

Performance bonuses are offered as part of total compensation, with most employees receiving an annual bonus.

Time Off

Unlimited PTO

Flexible PTO policy applied globally and based on mutual trust between employee and manager; non-US regions have competitive time-off equivalents.

Paid Holidays

11 paid US holidays including New Year, MLK Day, Presidents Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving (and the day after), Christmas Eve, and Christmas.

Sick Days

Paid sick time available separate from the flexible PTO program.

Flexible Schedule

Family & Care

Parental Leave

20 weeks of fully paid gender-neutral parental leave (birth, adoption, or foster) plus an additional 4 weeks of fully paid flexible work arrangement to ease return-to-work, after 1 year of tenure.

Fertility Benefits

Carrot covers IVF, genetic testing, egg freezing, donor eggs/sperm, surrogacy, and adoption with no infertility diagnosis required and no age, sexual orientation, gender identity, or marital status restrictions. Reimbursement of 90% of expenses up to $50,000 USD lifetime in the US (equivalent of $20,000 USD lifetime for non-US employees).

Adoption Leave

Adoptive parents receive the same 20 weeks of fully paid leave as birth parents under the gender-neutral parental leave policy, plus Carrot adoption financial assistance.

Professional Growth

Mentorship Program

Internal mentor and buddy program operating cross-departmentally, plus the MentorHER program for women in tech.

Learning & Development Budget

New-hire technical training across Atlas, Server, Drivers, and Cloud Services; on-demand professional skills development; regional GTM bootcamps; and leadership development programs for managers and emerging leaders.

Conference Attendance

Job training and conference attendance support, plus internal Lunch and Learns.

Culture & Perks

Employee Resource Groups

13 active ERGs: BEAM, Config.MDB (neurodiversity/disability), Green Team (sustainability), MDBWomen, MongoDB_API (AAPI), Queer Collective, Queeries, QueLatine, MDBWomen in Sales, UGT (underrepresented genders in tech), Veterans, Mindful at MongoDB, and Caregivers.

Charity Matching

Bright Funds platform offers access to 300,000+ vetted charities; MongoDB covers transaction fees on employee donations.

Employee Recognition Awards

Established employee awards program honoring contributions and impact.

Frequently Asked Questions

Can I work fully remotely at MongoDB?

MongoDB assigns one of four working models per role: In-Office, Flexible, Fully Remote, or Customer-Facing Remote, so remote eligibility is role-specific rather than company-wide. Most current openings are hybrid: of roughly 400 active roles, only about 27 are fully remote. Confirm the working model on the specific job before applying.

Which locations does MongoDB hire in?

MongoDB has offices in more than a dozen cities, including New York (its headquarters), San Francisco, Palo Alto, Austin, London, Paris, Barcelona, Milan, Dublin, Sydney, Singapore, Seoul, Gurugram, Mexico City, and Sao Paulo. Active hiring spans more than 20 countries, concentrated in New York, Dublin, and Gurugram.

How does MongoDB handle compensation and equity?

Compensation is geo-based, calibrated to the local market for each role. Equity is granted as RSUs that vest over four years (25% after the first year, then 6.25% each quarter), and employees can buy shares through an Employee Stock Purchase Plan at a 15% discount. Median total compensation sits around 217K USD.

What benefits does MongoDB offer?

Alongside medical, dental, and vision coverage, MongoDB offers unlimited PTO, paid parental leave for all caregiver designations, fertility, adoption, and gender-affirming care support, FSA and HSA options, and a learning-and-development budget with defined IC and management career pathways. Wellness perks are quantified at roughly 7,493 USD per year.

What is the work pace like at MongoDB?

MongoDB is candid about intensity. Work-life balance is a recognized weak spot, with around half of employees reporting burnout, and the cadence is widely described as fast or extremely fast. It tends to suit people who thrive on high-growth momentum more than those seeking a steadier rhythm.

Who thrives at MongoDB?

MongoDB fits developers and go-to-market professionals who want to work on a database platform at public-company scale with a broad, self-built product surface spanning Atlas, Vector Search, Stream Processing, Compass, and Charts. Sales roles see top-quartile quota attainment, and professional development ranks among the strongest in software.