Remote
US
$120K–$135K
⚙️Operations
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Director of Clinical Strategy & Operations
Leap is one of the fastest-growing benefits solutions and a category-defining pioneer in employer specialty pharmacy. We are reshaping how life-changing therapies are delivered and financed, ensuring patients get the treatment they need while employers finally get a fair deal.
Specialty drugs and infusions represent nearly 10% of all healthcare spend and are the fastest-growing cost category for employers. Leap tackles this challenge with a novel approach: eliminating hidden markups, expanding access to high-quality infusion providers, and bringing clarity and fairness to how therapies are priced and paid for.
We’re proud to partner with numerous Fortune 500 companies and leading TPAs. Each patient we serve creates immediate ROI: lower costs, improved access, and better care. Join us as we redefine what’s possible in specialty care.
About the Role
Leap Health's Clinical Operations function — spanning Intake Operations, Care Operations, and Care Guide — is scaling 3x by year-end, and this role exists to give that growth a strategic engine, not just operational coverage. The Director of Clinical Strategy & Operations owns the company's highest-value cross-functional initiatives end to end: large client launches, condition-specific experimentation, and high-value activation experiments. This person operates as the project lead and charter owner for that work — designing the experiment, defining success metrics and owners, and driving it across Clinical Operations and stakeholders including Client Success, Marketing, Data & Analytics, and Engineering. Where the Strategy & Operations Manager executes and refines the existing playbook, this person builds the next one. Reporting to the Head of Member Operations and Strategy, this role extends that function's ability to take on efforts that no single team owns. Based in New York City. Hybrid, with at least 2 days per week in office, and travel to markets as needed.
Important: Company-Wide Experimentation & Initiative Leadership
Clinical Operations Partnership
Strategic Partnership to Leadership
Represent Clinical Operations in company-wide strategic conversations
Required:
Preferred:
At Leap, we’re building an outlier company with real impact — and that takes focus, energy, and commitment. If that excites you, we’d love to hear from you.
Leap is an equal opportunity employer and welcomes applicants from all backgrounds. We’re committed to building a team that reflects a diversity of perspectives, experiences, and identities.
USD 155,000 - 200,000
Annually
Health Insurance
Dental Insurance
Vision Insurance
Health Savings Account (HSA)
Mental Health Benefits
Employee Assistance Program
One Medical Primary Care
401(k) / Retirement Plan
Equity / RSUs
Flexible PTO
Bereavement Leave
Company Offsites / Retreats
Fertility & Family Building
Parental Leave
Learning & Development Budget
Volunteer Time Off
Team Events & Social Budget
Leap hires remotely across the United States. Most roles are fully remote, and a small number of New York City roles are listed as hybrid tied to the Manhattan hub. There is no hiring outside the US.
Salaried roles include equity, medical, dental, and vision insurance for you and your family, a One Medical primary-care membership, Talkspace mental health support, and Kindbody fertility and family-building coverage. Leap also offers a 401(k), flexible PTO with paid parental leave, and, after your first anniversary, up to a $1,000 annual professional development reimbursement.
Leap is hiring across clinical operations and care coordination, engineering and data, sales and partnerships, marketing, and finance. Several openings are founding roles, reflecting an early-stage team that is scaling quickly.
Leap publishes salary ranges with equity on many of its job postings and states that individual pay is set by factors including experience, location, and internal pay equity. It does not publish a formal location-tier pay structure.
Leap describes its team as mission-driven builders who want to be on the right side of healthcare. Many roles involve patient intake and clinical coordination that happen in real time, so comfort with fast-paced, people-facing work matters.
