Where does Close hire?

Close's open roles are posted as 100% remote and USA-only, and the postings ask that candidates be based in a US time zone (ET, CT, MT, or PT). Benefits such as the 401(k) and the medical plans are listed for US residents specifically. Candidates outside the United States should check an individual posting for eligibility before applying.

What does Close's interview process look like?

The careers page lays out a set sequence: an application review, a video intro call, a skills assessment (a 3 to 6 hour take-home that Close says it never uses as real work product), one or two video interviews with potential colleagues, a final video interview with one of the co-founders or the VP of Engineering, and reference checks.

What are the standout benefits at Close?

Highlights from Close's careers page and job postings include 5 weeks of PTO to start that grows by 2 days for every year of tenure, plus a one-week company-wide winter holiday break, and a fully disconnected, paid 4-week sabbatical every 5 years. Two of the headline items are gated to US residents: a 401(k) matched up to 6% and vested immediately, and medical, dental, and vision coverage where Close pays 99% of the monthly premium.

Does Close expect candidates to use AI tools?

Yes. The careers page states it directly: "We use AI tools daily at Close and expect candidates to do the same."

Do Close's job postings list a salary range?

Some do. Close states its approach on its job postings: "Our compensation ranges and final offers are determined by a number of factors, including level, experience, and geographic location." Not every opening lists a range, so check the individual posting.

Staff GTM Analyst (USA Only, 100% Remote) (Remote) at Close

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Job Description

💫 This job description was written by a person

About Us

Since 2013, we’ve been building a CRM that gets out of your way and helps your team sell more, faster. Now we’re building AI into every part of it, so Close does the busywork and your team does the selling. No manual data entry, no 10-click workflows. Just communication-first, AI-powered sales software designed to help you succeed and scale.

We're bootstrapped and profitable which means we answer to our customers and play by our rules. We're proud of our 120-person, 100% remote team, focused on building Close so that no small, scaling business fails because it can't figure out sales.

About the Role

Our GTM org has a lot of questions. Most of the questions we care about can’t be answered by spinning up a cute dashboard. Is branded search creating new customers or capturing demand that already existed? Did the homepage redesign improve conversion, or did our traffic mix change? If we’ve got some wild ideas for our next bet, where should the money go?

These kinds of big-picture questions require someone who can interrogate the metric, trace it through the warehouse, understand the business context, and turn it into action. This person will be our first Staff GTM Analyst. You’ll work alongside GTM leadership to make consequential decisions while still staying hands-on in the nitty gritty of all the data.

The best part: the way we answer these questions is changing. Effective SQL is just a few tokens away, dashboards can be Claude-ed in minutes, and teammates increasingly expect to find their own answers. You’ll build the semantic layers, context, and guardrails that make self-service possible, even trustworthy, then determine where an analyst’s expertise is indispensable.

You are

An experienced analyst. You have roughly 8 years of hands-on, highly technical analytics experience. Most importantly: you’re backed by the pattern recognition that comes with having seen all sorts of hairy problems. You’re at the point in your career where you can take an ambiguous business question, dive head-first into the data, turn your findings into a decision, and bring everyone else along with you.
A bridge between the technical and the business. You can build a model in dbt, work directly in Snowflake, and translate it into something actionable. You’ll partner closely with our Lead Analytics Engineer but you need to be willing and able to dive in and self-serve.
Fluent in the quirks of GTM data. Attribution, channel definitions, UTMs, bots and broken tracking are known quantities. You don’t need to have been a dedicated GTM Analyst, but you should certainly know your way around this part of the business.
Pushing the boundary of what AI means for analytics. AI is writing your first-draft SQL, analysis, and reporting and you’ve shifted that energy to bringing analysis into the future: building the semantic layers, context, and guardrails that let the team self-serve trustworthy answers.
A trusted cross-functional leader. Teammates across functions and levels listen to you. You immerse yourself in the context of their needs and bridge gaps in understanding.
Fiercely independent and accountable. You welcome a vague ask with aplomb. You’ll scope the problem, find the dependencies, bring in the right people, and drive the work through the analysis, recommendation…all the way to a fix.
More concerned with impact than output. A polished dashboard is useful only when it changes what we do. You prioritize the questions that can materially improve acquisition, conversion, retention, and revenue.

You will

Make our GTM data trustworthy. You’ll define metrics, model the funnel from first touch through paid conversion, and reconcile discrepancies across Snowflake, Segment, Amplitude, GA4, and our ad platforms.
Explain what we’re seeing. Why are trials up while paid conversion isn’t? Why are Snowflake and Amplitude disagreeing? Which channel is driving volume but producing low-quality customers? You’ll dig into the data until we understand what changed and why.
Help decide what to do next. Are we on track to hit our goals? What would another investment in paid media produce? You’ll forecast, model the tradeoffs, and empower leadership to make the best possible decision.
Own the outcome. Whether you uncover something small like broken campaign tracking or you’re focused on moving a major business metric, you’ll bring in the right people and shepherd the team to the data-driven outcome.
Define the next era of Data at Close. You’ll help us move from a queue of reactive requests to a system where an agent spots changes, assembles the context, and gets the right insight to the right person at the right time.

Benefits

Compensation: Competitive pay plus an organization-wide goal-based bonus
Paid Time Off: ~5 weeks of PTO to start. Plus a 1-week all-company Winter Holiday Break and paid US holidays. You'll earn 2 extra days for every year you're with Close.
80% Work Option: Work with your manager to choose between a standard 5-day week or a 4-day week at 80% pay
Parental Leave: Paid leave for primary and secondary caregivers
Sabbatical: A 1-month paid sabbatical every 5 years with the team
Healthcare (US residents): Two medical plans with Close covering 99% of your premium, plus Dental, Vision, HSA, FSA, and company-paid Long-Term Disability
401k (US residents): We match your contributions up to 6%, vested immediately

Our Values

Build a house you want to live in - Examine long-term thinking and action

No BS - Practice transparency and honesty, especially when it’s hard

Invest in each other - Build successful relationships with your coworkers and customers

Discipline equals freedom - Keep your word to yourself and others

Strive for greatness - Constantly challenge yourself and others

Learn More

Listen to our CEO and Founder, Steli Efti, tell the story of Close’s journey in the $0-30m Blueprint.

Watch our culture video from our 2023 team retreat in Milan. Every year our entire team gathers in person to build connection, foster cross-functional collaboration, and have fun. In 2027, we're headed to Dusseldorf, Germany!

Explore our product. Check out a demo!

Our Hiring Process

We ask a few role-specific questions as part of our application process. These questions are designed to help us learn more about you from the start, so please answer each one thoughtfully. We see this as an opportunity to get to know you beyond your resume.

We use AI tools daily at Close and expect candidates to do the same. In evaluating your application, we aim to get a sense for you - the way you think, how you communicate, the work you've done. Applications that read as fully AI-generated will not be considered.

Regardless of fit, you can expect to hear back from our team with an update on the status of your candidacy.

If you progress to the interview process, you'll receive a full outline of the role-specific steps in your first touchpoint with us. We do our best to make the hiring process clear and human.

Benefits & Perks

Health & Wellness

Health Insurance

Close covers 99% of monthly premiums on two medical plans for US residents, and adds significant dependent stipends across multiple plan options.

Dental Insurance

Dental cover is part of the US benefits package alongside the two medical plans.

Vision Insurance

Vision cover is included in the US benefits package.

Health Savings Account (HSA)

US residents can pair their medical plan with a health savings account.

Flexible Spending Account (FSA)

Close offers both a medical FSA and a dependent care FSA to US residents.

Disability Insurance

Long-term disability cover is paid for by Close for US residents.

Financial

401(k) / Retirement Plan

US residents have access to a company 401(k) retirement plan.

401(k) Match

Close matches 401(k) contributions up to 6% of salary for US residents, and the match vests immediately.

Performance Bonus

After one year, team members are eligible for an organization-wide goal-based bonus funded by set bonus pools tied to company goals.

Time Off

PTO / Vacation

Close starts team members at 5 weeks of PTO and adds 2 extra days for every year of tenure.

Company Shutdown Days

The whole company shuts down for a one-week winter holiday break, separate from individual PTO.

Paid Holidays

Paid US holidays sit on top of PTO, and team members can swap company-wide holidays for national or religious ones.

Sabbatical

Every five years, team members take a fully disconnected, paid four-week sabbatical.

Remote & Equipment

Company Offsites / Retreats

The entire team gathers in person once a year for a five-day retreat. The 2025 retreat was in Paris, and Dusseldorf is announced for 2027.

Family & Care

Parental Leave

Close offers paid parental leave for both primary and secondary caregivers.

Caregiver Policy

Paid caregiver leave sits alongside parental leave, and family medical leave is part of the listed benefits package.

Professional Growth

Learning & Development Budget

Close funds job training and conference attendance as part of its benefits package.

Defined Career Pathways

Internal growth pathing runs as a standing program, with development tracks customized to each person.

Culture & Perks

Employee Referral Bonus

Close pays a $1,000 bonus for referrals that result in a successful hire.

Employee Resource Groups

Diversity-based employee resource groups run inside Close, including a women's collective group.

Team Events & Social Budget

Company-sponsored outings, virtual hangouts, and social hours keep the remote team connected between annual retreats.